Shipping Policy

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At BOOK MARK OVERSEAS, we are committed to delivering your orders safely and on time. Please review our shipping policy below.

Shipping Locations

We currently ship orders across India. International shipping is available on request and subject to additional charges and customs regulations.

Order Processing Time

  • All orders are processed within 1–3 business days after order confirmation.

  • Orders are not shipped or delivered on weekends or public holidays.

  • In case of high order volume or unforeseen delays, shipping may take slightly longer. Customers will be notified accordingly.

Shipping Charges

  • Shipping charges (if applicable) are calculated and displayed at checkout.

  • Any free shipping offers will be clearly mentioned on the product or checkout page.

Estimated Delivery Time

  • Domestic (India): 3–7 business days depending on your location.

  • International: Delivery time varies based on destination, courier partner, and customs clearance.

Shipping Method

We use reliable third-party courier and logistics services to ensure safe and timely delivery of your orders.

Order Tracking

Once your order is shipped, tracking details will be shared via email, SMS, or WhatsApp (where applicable).

Delays & Undelivered Orders

Delivery may be delayed due to factors beyond our control such as weather conditions, courier delays, incorrect address details, or customs clearance for international shipments.

Incorrect Address

Please ensure that your shipping address and contact details are accurate. BOOK MARK OVERSEAS is not responsible for delays or loss caused by incorrect or incomplete address information provided by the customer.

Damaged or Lost Shipments

If your order arrives damaged or is lost during transit, please contact us within 48 hours of delivery with relevant details and proof (photos/videos if applicable), and we will assist you accordingly.

Contact Us

If you have any questions about this Shipping Policy, please contact us:

BOOK MARK OVERSEAS
Plot No. 255-B, Phase-II, Industrial Area,
Panchkula, Haryana – 134113, India
Phone: +91 98149 24274
Website: www.dvdverse.com